There are 5 workplace conflict stories that we tell ourselves.
They are based on the five typical stories that people have always told themselves, whether camped around a fire in the woods, or in the dark watching a Hollywood blockbuster.
Except that these stories have different acts, because…well…they happen at work.
- The Quest story typically describes a hero’s pursuit of an unattainable goal. At work, the words that begin this story are “I worked really hard on this project and now…”
- The Love story at work typically describes the process of falling in love with an organization, a project or an ideal. At work, the words that begin this story typically are “I really want to get along with everybody, but…”
- The Revenge story is the one story at work that is typically mixed up with a lot of other stories. And that’s typical because this story tends to permeate most workplace conflicts. At work the words that begin this story are “I know that I was right and here’s why…”
- The Stranger-In-A-Strange Land story is the hardest to identify at work because this story may hide a passive aggressive Revenge story. Sometimes, the words that begin this story are “I don’t know what anyone else is doing here, but I think…”
- Finally, the Rags-To-Riches Story (or Riches-To-Rags, take your pick) is the story that comes from entry level and new people in an organization, but to other, more seasoned employees, it can come off as annoying. It typically begins with “I know I just showed up here, but at my last job this happened…”
Thinking about those five stories, how many have you related to yourself (or to others) in order to justify conflict situations and responses in your workplace?
-Peace Be With You All-
Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: jsorrells@hsconsultingandtraining.com
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