Scarcity and Abundance

Mediation, conflict resolution, dispute resolution, conflict engagement, interpersonal communication training, reputation /relationship management, counseling, therapy and legal services are all valuable skills to pay top dollar to get in the abundance economy.
Trainers, workshop presenters, facilitators and consultants in an abundant economy are consistently looking for the edge that will make them—and the services that they offer—“scarce.”
In a traditional, industrial based economic system, this wasn’t an issue, because brands advertised, salesmen sold, and certain professions didn’t have to advertise (i.e. lawyers, doctors, etc.) because everyone “knew” that the professional expertise was locked up in a crystal palace (to borrow from Seth Godin here of scarcity.
Scarcity based on access, knowledge, education, and resources.
But, in an economy where the Internet, social media, Google searches, blogs and a thousand other media content methods have leveled the playing field, how does a professional conflict engagement practitioner get the parties to pay?
By being the only one who can show up.
The mediation process is not scarce. It’s abundant.
More education, more exposure more publication of methods, practices, tactics and approaches ensures that when a client calls XYZ Mediation Service, they are going to get the only thing that they can’t get anywhere else:
XYZ mediator.
That’s scarcity in an abundance economy.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant

Human Services Consulting and Training (HSCT)
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