There Are No Lectures

Will this be on the test?

This is the question that we struggle with every new semester. It reveals what and where the focus of students has been trained into them over the last 12 years of primary schooling.

Will this impact my grade?

This is the question that reveals the struggle between attaining real learning, real connection with material, and real engagement, and the need for accreditation, for getting the “right” job and for fitting in all the ways that society demands of us.

Will this be in the lecture?

This is the question that reveals a deep desire for certainty and the continuing pushback against the Socratic, the uncertain, and the unpleasant friction of the unknown.

There are no lectures that can cover the ingrained need that these three questions reveal.

There are no carefully crafted syllabi.

There are no YouTube videos and there is not enough clever gaming of student’s pre-wired psychology.

And the professor that spends a semester (or several) preparing more for successfully neutralizing these questions than for engagement and connection with material that could be life-changing, is the professor who has invested in playing a game whose hand was dealt way back in kindergarten.

You Were Already Angry Before the Internet Came Along

When people talked with each other across the fences in the backyard, they knew (with some certainty, though certainly not ontological certainty) which of their neighbors were angry and which were pleasant.

The bowling league, the local bar, the country club, and even the grocery store served as locations that allowed people to bump into each other in ways both random and purposeful, and to take each other’s’ temperature about the news of the day.

There were opportunities for thought leaders, opinion makers, and public intellectuals to educate the public about what they believed, and because first the Church, and then the government, and then the corporations acted as gatekeepers, democracy of thought and passion was tamped down successfully enough.

If you were an individual looking to step out from the shadow of conformity and the comfort of the crowd, there were few venues that existed for you to walk out those minority viewpoints, and the gatekeepers of the majority existed primarily to ensure that the minority was never heard from.

Or at least, rarely heard from.

Fighting for a minority belief against a seemingly overwhelming power structure became sauce for the cooking of the goose of ideas, and passions, and sometimes, those ideas broke through the dominant culture, leaped over the gatekeepers and struck a chord with millions of people.

In the 4^th great human revolution, the one being driven by a global communication channel known as the Internet, the gatekeepers have little power to police, minority voices and viewpoints can connect with each other and influence like never before, and you know how angry your neighbor is, because she tweeted out a passionate comment last week and it popped up in your feed.

Here’s the thing that we forget, in light of the technological show being put on by the Internet now:

Your neighbor was always angry and disgruntled about the way that the world fundamentally worked.

There were always minority viewpoints in the culture, looking for connection, engagement, and searching for meaning against a dominant culture that was perceived as arrogant, conformist and overbearing.

The bowling league, the local bar, the country club, and even the grocery store have been replaced first by chat rooms, and now by the “impermanent” web, and will be replaced further by whatever comes next.

Since the magnification of a problem is not the same as the problem’s ‘root cause,’ it should come as no surprise to us that people are at the root of our angry, passionate, loud discourse, on an open, democratic and connecting tool.

We all can now say, due to the overwhelming evidence and with almost ontological certainty, that if we fix the people the tool will magically change.

Where Do You Put the Work

If you don’t really know where you’re going, then it doesn’t matter which direction you go.

Not a bad point.

Here’s another one: Wherever you put your focus, that is where you will reap your greatest rewards.

Many people in a conflict focus on the conflict itself (the product) rather than the process that they took to get there in the first place. Focusing on the product seems to be the only way to resolve the issue. And besides, if we focused on the process, we may run out of time to focus on the product.

This is why negotiations (now we’re talking where the stakes are high and the process is more important 9or just as important) as the outcome) become time consuming. Time is the most valuable resource we have, and it’s the one resource that is totally and completely unsustainable. Expert negotiators, diplomats, and politicians know this fact more intimately than your neighbor does, than your kids do, or than even your co-workers do.

Time is on your side and it isn’t, but if you put your focus on regretting the time that it takes to resolve a conflict, rather than advancing and leveraging the time that it takes to get to a resolution, your focus will bear fruit.

When we focus on the conflict, the conflict grows larger and larger, dominating our scope of attention and awareness, seeming to develop a life all of its own. When we focus on the process, the conflict recedes and suddenly our focus shifts to the time that all of this resolution is taking.

But, if you don’t know where you’re going (or where your focus should be), then it doesn’t really matter in which direction you go (toward resolution or toward delay).

The choice is yours, in the same way, that it was Alice’s.

HIT Piece 1.17.2017

Being “on the bubble” is about how much value you add to the situation, the resolution, or the conflict before the bubble bursts, all over you and all over the other party.

Being “on the bubble” is about being in a place where you are neither advancing nor retreating, merely existing in the space that you’re in right now, regardless of status.

Being “on the bubble” is about not understanding the nature of the situation that you’re in, the nature of the other parties and their perspectives, and the nature of you—and what your deeper needs really are.

Being “on the bubble” does not always feel great, because it’s a spot full of trepidation and fear.

Being “on the bubble” sometimes is the only resolution we get with other people.

Being “on the bubble” might be the only place to be.

The Tower of Babel

At the root of all conflict is miscommunication.

The language that we speak, the “babble,” (or “babel,” if you will) is the thing that separates us. The language is not just verbal, of course, but the verbal prompts (or the lack of verbal prompts) create the initial opportunity for miscommunication.

Miscommunication impacts us all, and as more voices enter the public sphere, including voices that were never heard before, the level of noise (or static) increases. And genuine communication becomes almost impossible.

When the medium is also the message, miscommunication becomes the coin of the realm, ensuring access to less understanding and more conflict.

When distraction becomes the thing that drives entertainment (which is easy), rather than education (which is hard) it ensures that in the conflict between education and entertainment, miscommunication and obfuscation become the glass we communicate through.

Badly.

When the individual becomes the purveyor of what is “truth” and what is “lies” (or what is “fake”) the opportunities for those who have clarity about the difference between the two, to manipulate both communication methods becomes almost too tempting to avoid.

When the emotional power of stories matters more as a driver in communicating than reason, facts, and logic, miscommunication becomes easy because emotions are transient, explosive, and unpredictable.

The solutions (or resolutions) to all conflicts come down to attaining clarity in communication, but even if you personally pursue clarity in your communication, there’s no guarantee that your clarity won’t be interpreted as “babble” (or “babel” if you will) by the party you are seeking to communicate with.

Thus, ensuring that the root of the conflict won’t get pulled out from the ground of the fight anytime soon.

Great People of History

There used to be a lot of talk about great people in history.

Books, philosophies, ideas, inventions, and other movements in the past were lionized by being included as part of an overall “canon” of history that people in a present age dutifully memorized, internalized, and regurgitated to the next generation, creating a virtuous circle.

This memorization was designed to educate, inculcate, and to inspire. It was done with the best of intentions and was meant to join people’s current struggles (even if they weren’t great struggles, just mundane ones) to a past perceived to be great.

This “canon” of great people of the past primarily included political, social, and military leaders (and yes, the majority were men, and–in the West at least–white) but this was designed to pass along to future generations the idea that certain people have the ability to “stand astride history” and that conflicts, disagreements, and disputations could be solved by examining successful best practices (and failures) gleaned from large examples.

But now, sixteen years into the 21st century, all of that is over.

The philosophical, political, and cultural movements of the 19^th, 20^th and 21^st century have sought first to expand the “canon” of who can be included as “great” (i.e. women, minorities, etc.) and then to expand the “canon” of what ideas can be considered “great” (i.e. Marxism, religious atheism, feminism, historical determinism, etc.).

With this expansion two things have happened concurrently:

The glorious historical past has become untethered from the inglorious day-to-day present. Along with this, the lessons from the formerly glorious historical past have become untethered from the inglorious problems and concerns of the day-to-day present.

The glorious historical past has become an object to be examined through the lens of current events, and day-to-day struggles, in an ever more frustrating search for pure meaning and linkage.

Both of these expansions underlie our current cultural, political, and moral anxieties, which manifest in conflicts and disagreements between people, institutions, nation-states, and even philosophies and ideas.

But these expansions also form the basis for generating the solutions to conflicts, disagreements, and disputations. And to ending our modern anxieties about seemingly intractable problems.

Because, as the present has become more and more democratic, individuals have the opportunity, the power, and the need to ascend to being great people in, not only our own personal histories but also, in the history of the world.

HIT Piece 1.10.2017

Ignorance.

Distractedness.

Forgetfulness.

Prejudice.

Lack of perspective.

Intellectual weariness.

Inconsistency.

Missing the mark, either emotionally or logically.

Intellectual apathy.

Close-mindedness.

Emotional pride.

Intellectual pride.

Vanity.

Miscommunication.

Half-knowledge, partial knowledge, or no knowledge at all.

Our thinking (yours, mine, and everyone else’s who you know) are impacted by all of the above areas.

But the truth is, it’s easier to point out the faultiness in other people than it is for us to take responsibility and repair what is wrong with us.

Feedback, listening, thinking, engaging, and taking responsibility can begin to chip away at all of the above areas.

There’s no better time to start than now.

Chickens and Eggs

Chickens and eggs.

The reasoning that we use to determine which came “first” is the same reasoning that we use to determine causation in decisional areas where correlation might be a better heuristic tool.

The query regarding which “came first” blinds us to the fact that both the chicken and the egg are here—now.

When we get caught in the circle of determining causation, we are really looking for a place to put blame, so that we can be off the hook, for our part in the causation process.

Most of us aren’t looking for clarity (though we say that we are) and most of us aren’t looking for understanding (though we insist that we are) but most of us are looking for the easy way out of having to take responsibilities for those things in our lives that are hard.

Chickens and eggs.

[Strategy] Barns and Mangers

An all knowing, all seeing, all good God, sent His only begotten Son to the Earth to save sinners.

Just writing this line, at this time of year, at the end of such a year as 2016, is considered naïve and near-sighted by many people.

However, as a statement of faith, particularly during the season of what used to called Advent, they are an acknowledgment that the season goes past materialism or doctrinal belief and goes directly to something humbler.

This line, this statement of faith, is about acknowledging the presence of something bigger than ourselves, acknowledging the need that humanity must be saved from our own problems and choices, and acknowledging our desire to be closer to something ineffable that takes us out of ourselves and unites us to each other.

Without human technology.

Without human misunderstandings.

Without human friction, conflict, or interruption.

An all knowing, all seeing, all good God, sent His only begotten Son to the Earth to save sinners, and his Son was born in a barn and was laid in a manger.

There are fewer places (even back in the bad old days) more humble and nonobvious for the person who is the object of such a radical claim to be laid in, than a manger.

The long realized, but rarely remarked upon, true revolution and revelation (that equally confounds the atheist, the agnostic, the follower of another set of religious beliefs, or the rational philosopher) is that omnipotence and omniscience would deign to descend from heaven to earth and into a manger.

During this time of the year, humility is at the core of the Christmas season. Not necessarily humility from accepting (or rejecting) a statement of faith, but humility coming from the awe that such a proclamation could be made, backed up, and continuously defended and propagated for over 2,000 years.

The strategy point is here:

Humility can come from staring at the world built by rational evolution.

Humility can come from being overwhelmed by not being sure about the meaning of the season.

Humility can even come from realizing how much forgiveness, grace, and reconciliation we have in ourselves.

Humility can come from accepting the statement of faith and acting on it.

But, the humility that lies at the core of this season (and yes, I’m well aware of pagan rituals, Catholic Church history, and humanity’s general inhumanity to man) is the humility of coming to the realization that the One True God outside of humanity, outside of time, and outside of our lived experience cared about us enough to send His Son here to this earth, to be born in a manger.

And from there comes the only question worth exploring through the renewal of the New Year:

What must the true nature of such a God be?

[Advice] The Best Advice of 2016

It’s hard to know what the best advice is. After all, it’s been a long 2016, and its shaping up to be an even longer 2017.

Here is a list of some ideas to keep you going in the year to come. Or too look back on and wonder what I was thinking:

Relational resonance—The reason that litigation is such a poor method for resolving disputes is because of most—if not all—disagreements, fights, and “differences of opinion,” are about relationships, built on reciprocation and maintained through common resonance.

What do you do after you thin slice another party in conflict? — Thin slicing is at the core of the old saying “You don’t get a second chance to make a first impression.” Yet, here’s the challenge: If you can’t even handle being challenged on your thin-slicing tendencies daily, then expecting that a candidate running for office, a celebrity, or some other person to do what you cannot, is a childish expectation.

No more looking…just leap…— Having the courage to make a change, take an action, do something generous, collaborative, or outrageous, and to do despite the dominant culture of your organization is the essence of leap day. This courage has nothing to do with looking (you’ve already spent an inordinate amount of time looking already) and has everything to do with stepping out and saying: I made this.

Doing what you’ve always done— Intentionality is the watchword in conflict. But, you do have an alternative. You can always keep intentionally doing what you’ve always done and hope that changes will result.

We are surrounded everywhere by the remains of “average”— We are surrounded by the remains of “ok” in a time when “ok” is no longer good enough. And when the disconnect between “ok” and reality reaches a breaking point, we get demagogues, marketers, con men, flim-flam men, and others selling us a bill of goods, rather than the hard truth: “Ok” was never good enough and doing “just a little better” than last year isn’t going to get the same outcome financially, morally, ethically, or materially anymore.

There is a difference between broadcasting, sharing, and interacting, both in the physical world and in the digital world— Broadcasting, sharing and interacting are happening at all levels in our society; and, our digital tools have provided us with the ease of communicating faster and faster. But this also means that our responses to conflicts in our lives become more shallow and immediate, even as the reactions cut us emotionally at a deeper and deeper level.

What are your core values? — Values are not positions (which are often about personal (and sometimes public) identity or maintaining “face”) nor are they about interests (which are often flexible, negotiable, situational, and impersonal). And too often in our public language, at work, at school, in social media, and other places, we use the language of principles to talk about positions—or even worse, to justify mere interests.

There are no shortcuts to accomplishing anything. Boy, do I wish that there were…— The quality, or trait, of getting up and doing what needs to be done, particularly when you don’t want to do it, is sometimes called “will” or “grit” or “courage.”

But these are fancy labels for something a lot deeper that we can’t really describe. And anybody who wants to make a dent in the universe, no matter how big or small, must possess this trait in great quantities if they are to make the dent they want to make.

The impresario’s dilemma is balancing between quantity and quality— When there is so much ephemeral stuff (such as content, ideas, and art), considerations around quality become the watchword for monitoring and disengaging with ideas that we find to be reprehensible. But keep in mind that, once you increase the quantity, quality only suffers when caring about the outcome takes a second place to getting the outcome to happen.

The leap (hey, I wrote about leaping again this year!) from the inside to the outside is going on right now— The deep revelation of the revolution called the Internet, is that it continues to demonstrate that networks are the most valuable resource that an individual, a corporation, or a government possesses to leverage innovation, change, and advancement.

The fundamentals changed this election year. This is rarely a metaphorically bloodless act. And it was not bloodless this year…— People place a lot of importance in understanding, revisiting, and honoring the fundamentals of a problem, because they come, not from conceived wisdom, or even perceived wisdom, but from received wisdom.

Demanding a return to the fundamentals can be a callback to received wisdom, but only if the current problem resembles a past one in any kind of way. And problems involving people, rather than processes, are constantly in flux.

Conspiracy theories abounded at the end of the year. So, here’s a tip about how to deal with all of that…— The standing rule is that people tend to most easily believe in conspiracy theories that they create, and tend to reject the conspiratorial thinking of others.

The trouble with our concerns about fake news is that they come from a place where critical thinking has been reduced in favor of playing to (and supporting) audience attention spans that rival hummingbirds.

In 2017, let’s all commit to growing the size of our ears to hear, our eyes to read, and our brain to absorb, rather than just our voices to speak.