It costs to be empathetic to your employees’ emotional needs.
It costs to be mindful of the non-verbal messages you’re role modeling.
It costs to be engaged all the time in the active act of actively listening.
It costs to develop connections that gain you nothing in the short-term.
It costs to care when that caring may not be “enough” for the other party when what was really desired by the other party was a transactional act, not a relational one.
But what else are you going to invest your emotional energy in?