[Opinion] Secret Apps and Public Trust

Post Secret. Whisper. Secret. Yik Yak. The Right to be Forgotten.

In 2014, it seems that the conflict between having everything known to anyone and the idea that there must be boundaries and things that are private, has escalated to new heights.

Yes, Edward Snowden’s activities have raised a lot of attention, and there are events occurring right now in the sharing, common spaces of social media that have created almost paradoxical, real-world, legal decisions, but the conflicts only seem to be increasing.

In addition, the intelligentsia and “people that matter” are all up in arms about the rise of narcissism and the ubiquitousness of the “selfie” in popular culture.

The true conflict, the real material issue, is not privacy versus control.

Or even narcissism versus humility.

The real issue is trust versus respect.

The apps, the court decisions, the NSA and everything else are indicative of a lack of trust in various social, economic and cultural areas by multiple public constituencies.

First in the markets, then in the consumer and finally in the system of governments, that should have principalities and powers earning more of the public trust, rather than being perceived as being engaged in wickedness in high places.

And conflicts where trust is the core thing that is lost are almost never resolved thoroughly.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: jsorrells@hsconsultingandtraining.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/

[Advice] The Right Brain-Left Brain Rap War

In a conflict or confrontation, it turns out that the right brain doesn’t know what the left brain is doing.

6 Billion Likes

The right brain, which controls creativity and negative emotions, reacts in a conflict to protect the rest of the brain by shifting to quick action and focusing on the conflict at hand.

The left brain, which controls rationality and solution storing for problems, reacts in conflict by shutting up, sitting down and taking notes for further review later.

Adrenal glands release cortisol during stress and epinephrine (commonly known as adrenaline) during difficulty.

These glandular chemicals, along with norepinephrine, allow us to create new memories in concert with the sympathetic nervous system.

The left brain records the memories while the right brain battles it out. Kind of sounds like the way wars are fought, as the generals sit at the rear while the front rank charges.

How do you respond to someone in this state?

  • Disengage—don’t use logic with the person. It won’t work.
  • Listen and be empathetic—but don’t “buy-in” to everything that the other person is experiencing.
  • Then focus on the rational piece—but don’t expect much help initially. The other person is still lit up.

Now, because the other person is still operating in right brain mode, they will make judgments about you, your behavior, your responses to them and the situation. And if you do the wrong thing, or confront them, those judgments become hard to break later on.

[Thanks to Bill Eddy and others] for giving me the ideas for this blog post.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: jsorrells@hsconsultingandtraining.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/