No one needs help resolving conflicts.
People need help communicating. People need help leading and figuring out leadership. People need help managing other people. People need help with figuring out “how to talk to annoying Aunt Janet and Uncle Mike.”
But no one needs help resolving conflicts.
When put on the spot, 9 times out of 10, people will be unable to identify a conflict they are having in their life, that is impacting them at a level where they may need conflict engagement skills services.
However, the person standing next to them—wife, husband, friend, brother, sister, aunt, uncle, niece, nephew—will be able to zero in on where the person is deficient in their approach to a conflict.
But, it’s not the person standing next to the person who can’t think of a conflict they need help with that’s the problem: The problem is that the dysfunction of unresolved conflicts is so normalized that it’s no longer seen as a problem.
Case in point:
Him: “So, what’s your business?”
Me: “I’m a professional conflict engagement consultant. I help small businesses, higher education organizations and churches engage with the conflicts in their lives.”
Him: “So, can I get your card?”
Him: “So, I guess I would bring you in say if I had problems managing the 40 or so staff members that work for me?”
Me: “That’s precisely where I would be the most help for you.”
Wife: “Hey!” “He could help you out with the argument you had with your daughter this morning!”
Him: “What am I gonna do, huh!? She’s gotta come into work at least once a week. I understand that she’s got an issue, but c’mon already!”
They both laugh. The wife rolls her eyes. They walk back into the restaurant.
No one needs conflict resolved in their lives. Until they actually do.
-Peace Be With You All-
Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: email@example.com