You Were Already Angry Before the Internet Came Along

When people talked with each other across the fences in the backyard, they knew (with some certainty, though certainly not ontological certainty) which of their neighbors were angry and which were pleasant.

The bowling league, the local bar, the country club, and even the grocery store served as locations that allowed people to bump into each other in ways both random and purposeful, and to take each other’s’ temperature about the news of the day.

There were opportunities for thought leaders, opinion makers, and public intellectuals to educate the public about what they believed, and because first the Church, and then the government, and then the corporations acted as gatekeepers, democracy of thought and passion was tamped down successfully enough.

If you were an individual looking to step out from the shadow of conformity and the comfort of the crowd, there were few venues that existed for you to walk out those minority viewpoints, and the gatekeepers of the majority existed primarily to ensure that the minority was never heard from.

Or at least, rarely heard from.

Fighting for a minority belief against a seemingly overwhelming power structure became sauce for the cooking of the goose of ideas, and passions, and sometimes, those ideas broke through the dominant culture, leaped over the gatekeepers and struck a chord with millions of people.

In the 4^th great human revolution, the one being driven by a global communication channel known as the Internet, the gatekeepers have little power to police, minority voices and viewpoints can connect with each other and influence like never before, and you know how angry your neighbor is, because she tweeted out a passionate comment last week and it popped up in your feed.

Here’s the thing that we forget, in light of the technological show being put on by the Internet now:

Your neighbor was always angry and disgruntled about the way that the world fundamentally worked.

There were always minority viewpoints in the culture, looking for connection, engagement, and searching for meaning against a dominant culture that was perceived as arrogant, conformist and overbearing.

The bowling league, the local bar, the country club, and even the grocery store have been replaced first by chat rooms, and now by the “impermanent” web, and will be replaced further by whatever comes next.

Since the magnification of a problem is not the same as the problem’s ‘root cause,’ it should come as no surprise to us that people are at the root of our angry, passionate, loud discourse, on an open, democratic and connecting tool.

We all can now say, due to the overwhelming evidence and with almost ontological certainty, that if we fix the people the tool will magically change.

[Opinion] 3 Thoughts That May (Or May Not) Intersect…

Three thoughts that may (or may not) intersect with each other:

Thought #1: There’s a lot of high profile, persistent, whining going on in the space of web publishing, content creation, and even in the scrappy world of podcasting. This phenomenon of whining is also extending into commentary around entrepreneurship as the venture capital money that has been floating big bets for years begins to dry up. The thing is though, if you are a web publisher, or a podcaster, or a content creator, or a struggling entrepreneur, the whining has got to stop. The landscape of the Internet is infinite, no matter what the big digital brands are telling you through their marketing.

Thought #2: Attention and awareness are the coin of the realm right now in any digital space, and all you need to be successful (whatever that means) is 1,000 people willing to bet on your reputation, have a relationship with you, then give you revenue, and make a referral for your service or product. The idea that the digital system can be gamified through creating fake followers, fake awareness, and false hype is dying as fast as the money dries up.

Thought #3: In the digital space, and in our off line, real life interactions lately, the substance of truth is seen to not be as marketable as the illusion of symbolism. But this is a false paradigm. Substance based in truth has always grow more followers, attracted more awareness, and generated more revenues (in trust first and money last) for more people that anything else tried ever.

The problem comes when many people—from celebrities to the average man on the street—buy into the frothy hype of the short-term gain at the expense of the long-term relationship. As the bubbles pop all over the place and as web publishers, content creators, entrepreneurs, and others have to get back to the substance of building products, let’s hope they focus on communicating the truth—no matter how scary it is.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: jsorrells@hsconsultingandtraining.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: https://www.twitter.com/Sorrells79
LinkedIn: https://www.linkedin.com/in/jesansorrells/

[Advice] We Are Surrounded By The Remains Of Average…

Have you looked at a factory building lately?

If you walk around your town (either America or globally) you can see the remains of burned out factory buildings, corporate office complexes, and even industrial parks that lie empty, vandalized, or half occupied by struggling commodity businesses.

If you walk around your town (mostly in America) you can see the remains of a K-12 education system that used to be the model of the world. Inside many school buildings, there remain students that sit in rows, raise their hands obediently, only speak when they are called upon, are taught to pass the test, and when they don’t or can’t perform in those ways, they are labeled and sometimes forgotten.

If you walk around your town (mostly in the formerly Western World) you can see the remains of churches. Sure, the seats are full in some buildings, but increasingly, buildings are emptying and churches are closing. And more and more there is the trumpeting of people who claim irreligiousness (or disbelief) and in response more and more churches are coasting on the past Spirit (both financial and otherwise) that used to there, and hoping that a positive change (that resembles past glories) will come.

What do the physical buildings, the educational system, and the church all have in common in your town? Or mine?

They are the remains of a time when being just average was “ok.” They are the remains of the third greatest revolution in human history, the Industrial Revolution. They are all that remains of a promise that was over engineered, over sold, and over bought: The consumer (or employee) can just show up at work, do average work just a little better year on year, and then retire and be “ok.” In addition, the consumer (or employees) children will be educated to a standard that will be just a little better each year, and the family will get a little safer each year, in a neighborhood that will be a little better each year, and everything will be “ok.” And, of course, the church will require just a little more (usually money) from the consumer every year, and this will be “ok.”

We are surrounded by the remains of “ok” in a time when “ok” is no longer good enough. And when the disconnect between “ok” and reality reaches a breaking point, we get demagogues, marketers, con men, flim-flam men, and others selling us a bill of goods about a return to a glorious past, rather than the hard truth about the realistic future:

Here’s the hard truth:

“Ok” was never good enough. And doing “just a little better” than last year isn’t going to get the same outcome financially, morally, ethically, or materially anymore–if it ever really did in the first place. The greatest psychological block of our time for people to overcome (at least in America) is this idea that average work, average effort, and average outcomes are still “ok”—even as everything we see economically, spiritually, and materially at the start of the fourth greatest worldwide revolution proves otherwise.

From our physical infrastructure to our internal responses to conflicts, meaning, and mattering, we’ve got to stop walking around our towns (either physically or metaphorically) trying to recapture “ok” and instead shift to inspiring people at every level to consistently pursue better than “ok” to get to best.

-Peace Be With You All-

[Podcast] Earbud_U Episode #1 – Darren MacDonald

[Podcast] Earbud_U Episode #1 – Darren MacDonald, Corporate Consultant, Start-Up Investor, Web Commerce Guru

[powerpress]

Occasionally, you get top start on a project that is the beginning of a new direction and my interview here with Darren MacDonald, is the perfect example of that beginning interview.

Darren is funny, engaged and a totally great guy overall. And whiplash smart.

He worked in the bottled gas field with a family business for almost twenty years, and knows a thing or two about conflict and engaging with it effectively and not ruffling feathers.

He’s involved in a ton of projects and it’s always a laugh riot when we get together. I loved talking to him and he’s the only guest on Earbud_U to get a “Director’s Cut,” which I will release…someday…soon…

Feel free to connect with Darren via LinkedIn

His website & blog: http://darrenmacdonald.com/

His presence on Quora: http://www.quora.com/Darren-MacDonald#

On Twitter: https://twitter.com/upwordz

Check out the interview above!

Or, link to Soundcloud here–>https://soundcloud.com/jesan-sorrells/earbud_u-episode-1-it-all-comes-down-to-darren-macdonald

Download the Latest Episode of Earbud_U!

Big Conflicts, Big Data, Big #IoT

As part of the continuing, half a century long hangover that economies, industries, governments and individuals are experiencing as a result of the collapse of the Industrial Revolution and the ushering in of the Idea Age, humanity still longs for “bigness.”

Big profits.
Big mergers and acquisitions.
Big Data.

The current collective panting that everyone from Wall Street wizards to social scientists are doing about Big Data—and the collection of every bit of information that platforms can get about customer and client preferences—reveals two disturbing, collective beliefs that will have wide ranging implications if not checked:

The first implication is that of our collective belief that bigger is somehow better, more secure and safer. With the number of incumbent bad actors (i.e. hackers, criminals, black hat actors, etc) looking to take advantage of the inherent security flaws in the collection of Big Data—not to mention the flaws inherent in size itself—this idea should die a quick death.
The second implication is less talked about but is just as important: What happens when everything gets bigger but the human heart shrinks? The collecting of every possible piece of data on people’s actions, choices and preferences and the storage and manipulation of that data, can only inevitable lead to more conflict, not less.

The coming era of connected physical items to a virtual world, provides us another opportunity to address these implications and answer these questions. In the Industrial era that we are rapidly leaving behind, “bigness” was the way that things got done in the most effective way possible.

But now, in an era of decentralization and disruption, the human heart—and it’s size—must be considered more carefully.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/