[Opinion] The Center is Holding

The signs of the post-American (some would say post-empire American) world, are all around us, from Trayvon Martin to the latest corporate hacking issues at Sony.

The center is holding culturally and economically, in “flyover country,” where—outside of a very few areas in the economy—failure is still not tolerated, taking risk is still frowned upon, and steady, 40 hour a week values, are still being inculcated into the young.

At the edges though, things are fraying and the Sony hack is the latest example of the fraying edges. Data illegally obtained and then released to the tabloid journalistic community.

And Sony isn’t the only one. JP Morgan Chase, Home Depot, Kmart, and now Staples have all experienced this phenomenon.

For the people at the cultural, political and even economic center, this represents a watershed shift from the America that they knew—and that they still want to believe in—to an America that they do not understand.

We have said before that the large looming 21st century conflicts will be between those who have access to technology and software and those who do not, or even between those people who seek to define the future through search (Google) instead of connection (Facebook).

At a global level this will be true, but in the US, the battles coming are between those who believe and seek to shape the culture in post-empire ways, and those out in “flyover country” who are still raising children and inculcating them to believe in the values of empire based thinking: God, family, country.

The role of the peacemaker at the policy table, the entertainment industry, and even in the digital space, is now more important than ever.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/

Honesty in Human Memory

As they fade into the rearview mirror of memory, events of the past tend to be mythologized, canonized or misremembered entirely.

Honesty_III

On a global scale, the one class of people who used to rely on this fact of human memory—politicians—are finding it difficult to deal with the current state of constant remembering that’s going on with the Internet and social media.

On an individual scale, we still have the expectation that other people will forgive us our trespasses, even as we can forever hold their trespasses against them, with the help of our new tools.

However, all of this electronic remembering hasn’t led to more honesty. In fact, as the tendency toward tribal social sanctioning has grown exponentially to a global scale, there are more and more media driven conflicts over who owns the narrative, rather than whether or not the narrative was honest and truthful in the first place.

This is part of the core reason why the masses no longer really pay attention when it’s revealed that someone—most importantly politicians—lied about something consequential, because honesty is no longer the coin of the realm.

Instead, who owns the narrative, for the next 24-48 hours, is what’s important. After that, well, the masses can repost in their Facebook feeds all they want, because it won’t matter whether truth (capital “T” or small “t”) was served or not.

At an individual scale, cries of hypocrisy still ring out, but the sound grows hollower with each passing year, as individuals learn from the masses, that ownership of the story is more valuable than the veracity of the content.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: http://www.twitter.com/Sorrells79
LinkedIn: http://www.linkedin.com/in/jesansorrells/

How to Really Break the Internet

The reason why there is so much meaningless content in your Facebook feed is that the platform has developed into an advertising platform, rather than a connection building platform.

The_Conflict_In_Your_Facebook_Feed

If you are building a business as a conflict communication consultant, mediator, arbitrator or another type of practitioner, we can discuss the viability of paying for advertising in your connections’ Facebook feeds.

But this is about the conflict evident in the tension between what Facebook—and other platforms—used to be versus what they are now. The marketer Seth Godin made the point in a recent blog post that when a company goes public, it’s purpose ceases to be about changing the world and begins to be about ticking up the share price point for investors.

That creates tension.

The other factor that creates tension is the difference between what users expect from the platform based on past experiences versus what users are experiencing everyday. This is a tension evident in the fact that the users who engage with the platform the most have the greatest chance of getting their content in your feed.

Which means, Aunt Ida who only uses Facebook once every month won’t know that you aren’t seeing her content as often as you are seeing the content being shared and reposted by good ‘ol Trent who is unemployed and has been on Facebook everyday of the week for the last four months.

That creates tension.

Eventually, when another, viable, connection platform (and no, Ello isn’t it) comes along (as it will) Facebook will go the way of TV and become just another luxury advertising platform that charges more and more to push content to an ever more fractured and shrinking audience base that will be paying less and less attention.

That creates tension.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/

[Advice] 3 Truths of Innovation for Human Failures

Working in the space of forgiveness and reconciliation has exposed us to some unusual truths, that people and organizations experiencing conflict situations in the more “concrete” segments of our world–such as the workplace, or the school–would rather ignore.

  • The first truth is that people in conflict are truly people and bring all the dimensions of people, including spiritual ones, to bear in a conflict, no matter the location of that conflict situation.
  • The second truth is that many segments, organizations, and profit-centers in our Western culture would prefer to ignore those spiritual dimensions and how they play into conflicts spirals.

This is based upon the mistaken belief that spirituality only occurs between 9am and noon on Sunday mornings.

Or not at all.

Ever.

  • The third truth is that high conflict people have a spiritual dimension that rules their behavior, based in deep seated beliefs, past experiences, and deep seated traumas and that no one engagement–or workshop attendance–and learning of new skills will “fix.”

Our “move fast and break things” approach to innovation and disruption is fine in the world of physical objects such as technology, but falls miserably short when addressing the issues that real people bring to the table when they are organized into groups of larger than three to accomplish a task.

There’s no app, or cybernetic/Internet of things, revolution that’s going to address these three truths.

The only way to get there is to delve deeply, truthfully and uncompromisingly, into the human heart.

Download the new FREE eBook courtesy of Human Services Consulting and Training (HSCT), on Forgiveness and Reconciliation by clicking the link here

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: jsorrells@hsconsultingandtraining.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: https://www.twitter.com/Sorrells79
LinkedIn: https://www.linkedin.com/in/jesansorrells/

How to Leverage Twitter for Fun & Profit

This Friday, we are going to talk about Twitter with the local Ithaca, NY chapter of the National Association of Professional Women (for more details and tickets, click here).

Twitter For Fun & Profit

Twitter is our favorite social content distribution channel.

Twitter is fast, fun, vibrant and, seemingly, uncomplicated (unlike Facebook or LinkedIn, you can UnFollow, or not Follow Back a brand or person and it’s not personal).

But all the things that make Twitter intriguing and my favorite channel for the ADHD generation, these traits have also made the channel a dangerous one for people and brands who lack self-awareness, self-control or self-esteem.

This creates an interesting intersection between storytelling, neurocognition and emotional manipulation.

We’ll answer all those questions tonight, so if you’re in the Ithaca area, please, stop on by, say “hello” and let us shake your hand.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/

How the World Sees Bobbie Nabinger

Let me tell you about Bobbie Nabinger.

Screenshot 2014-07-02 11.22.07

Bobbie has a background in the financial services industry and her entrepreneurial spirit has made her money and provided for her needs (and wants as well) for many years.

But, a few years ago, Bobbie began to experience some adversities and some setbacks.

Bobbie being Bobbie, however, she learned from those adverse conditions and has launched a new project recently, designed to reach out to others and to give back some of that entrepreneurial spirit with which she has been imbued.

However, this is just the tip of the iceberg about what makes Bobbie, FASCINATING!

And to prove it, Bobbie read our blog post here and took the Project Fascinate Assessment.

Now, she’s joined the Project Fascinate group on Facebook and she’s beginning to see just how the world sees her, her efforts and how she can leverage that knowledge to help others FASCINATE!

The greatest gift you can give someone is to show them their own highest value. I’m going to give that to you.

Use the code BL-JSorrells79 to take Sally Hogshead’s Fascination Advantage Assessment ($37 value) for free!

This is a special, limited-time promotion for her new book How the World Sees You (which dropped Tuesday, by the way).

When you take the assessment using BL-JSorrells79, you’ll get a unique code to share with your audience as well!

Offer only lasts till July 25. Act now!

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: http://www.twitter.com/Sorrells79
LinkedIn: http://www.linkedin.com/in/jesansorrells/
HSCT’s website: http://www.hsconsultingandtraining.com

“Opt-In” Networking

From banner ads that boast a .01% click-through rate to YouTube videos that offer the opportunity to “Skip This Ad” in 5…4…3…2…1…, interruptive marketing is becoming more and more desperate to get eyeballs onto content that isn’t interesting, engaging or intriguing.

OPT-IN NETWORKINGHow does that fact tie in with stalled job searches in a country with a labor force participation rate at around 60% and 92 million people not working?

Well, the bad news is that employers have HR departments made up of people and even they are becoming wiser to the interruptive tricks of the job search trade.

So, networking becomes more about developing relationships and seemingly menial work done well, rather than about being interruptive with a resume, cover letter and references.

How do you develop relationships with employers before they want to hire you?

You don’t.

You develop yourself first.

You volunteer at the local soup kitchen.

You shovel the old lady’s driveway next door.

You get up off the couch and start a blog, a Twitter account or a really interesting YouTube channel.

You take the part-time job that is “below you,” for minimum wage and perform at it like it’s the greatest full-time work you’ve ever had.

In a world where the hidden “opt-out” is becoming increasingly the “norm,” allowing others—particularly others with jobs, cash and referrals to throw around—to “opt-in” to you, by showcasing what you do, is the only way to go to get to where you want to be.

Otherwise, your resume is going in the HR trash bin faster than you can click on the “Skip Ad” now button on the bottom right hand side of your favorite YouTube video.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/

Tragedy of the Abundance Commons


In an abundance economy, built on trust, generosity and collaboration, the real tragedy of the commons is those who choose to participate selfishly, and in essence destroy the very thing that they are building in the first place.

http://hsconsultingandtrain.wix.com/hsct
Jasmine Starr’s recent issues in the blogging world are one example.
So is Marissa Mayer’s commentary about the photography world.
Many look at collaborative work in a social space as competing against the soiling of that same space by the presence of big brands with their ability to pay big money to clog your Facebook feed with advertisements.
However, the real tragedy, is allowing the collaborative possibilities to wither under the weight of fears and concerns over Edgerank, “what kind of content should I post,” and irrelevant speculation about an overabundance of noise and chatter.
Collaboration cuts through all of that to the bone of what abundance is at its heart: sharing.
Didn’t someone else bring this up about 2,000 years ago?
-Peace Be With You All-
Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com